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Terms and Conditions

  1. Age Requirement: To shop at our online store, you must be 18 years of age or older. If you are under 18, you must be accompanied by a parent or guardian while shopping.
  2. Return Policy: All sales are final. Goods sold are non-refundable and non-exchangeable.
  3. Customer Information: When placing an order, customers must provide the correct contact name, a valid phone number, an email address, and a shipping address. This ensures our store can notify you of shipping arrangements and provide customer service.
  4. Updating Order Information: If you need to modify any contact details on your order, you must send an email to info@shbdmoviestore.com with your order number and the updated information so that we can process the changes.
  5. Order Modifications: Once an order is placed, deposits cannot be refunded, and product styles cannot be changed.
  6. Order Cancellation Rights: Our online store reserves the right to cancel any confirmed order at any time prior to shipment. If we have reasonable grounds to suspect fraud or malicious activity, or if we determine that the purpose of your purchase is for resale rather than personal use by the end consumer, we may cancel the order immediately without any liability.
  7. Product Images: Product cover images are for reference only; the actual product may vary slightly. Our company will not issue refunds or exchanges for such variations.
  8. Pre-order Shipping: If a single order contains multiple pre-order items with different release dates, our store will only arrange shipment once all items in the order have arrived.
  9. Dispute Resolution: In the event of any dispute, SHBD Movie Store reserves the right to make the final decision.